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The PTPN network includes only the most highly qualified therapists, and our patient satisfaction results prove that point.
The PTPN Patient Satisfaction Survey allows patients to give us their feedback in a number of key areas. Survey items include:
- Treatment effectiveness
- Therapists’ knowledge & helpfulness
- Office staff courtesy
- Scheduling convenience
These measures, collected regularly from patients from across the country, allow us to quantify the quality and integrity of PTPN providers. And the results are impressive. According to the latest data:
- PTPN providers earned a composite patient satisfaction score of 95.4 out of 100.
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- Particularly notable are the results for the following individual survey items (scored on a scale of 1 to 10):
Treatment was beneficial: 9.5
Therapy staff was professional & knowledgeable: 9.8
Front office staff was courteous & helpful: 9.7
Able to schedule appointments at convenient times: 9.5
Seen within 15 minutes of scheduled appointment: 9.7
Clinic was neat & clean: 9.6
Would recommend this facility to friends & family: 9.8
Congratulations to our providers for earning high praise from patients!
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